Reactive & Emergency
JNJ received an emergency call to IMAX Cinema at the Melbourne Museum. The Fire Brigade were on site and the building had been evacuated due to an electrical fire. The Children’s Area Café was also without power. The Museum needed all services restored quickly as it was a significant cost to have IMAX, its snack bars and the Childrens Area Café closed for an extended period of time.
After ensuring the site was made safe, the fire damaged switchboard was assessed for replacement by JNJ’s Electrician. A new switchboard was delivered overnight, and replaced at 6am the next morning. The switchboard and damaged cables were replaced and all affected services were restored in under 24 hours from when we were first notified of the fire.
An investigation into the cause of the fire revealed poor work practices by a Contractor on a recent installation project. The consequences could have been catastrophic, but fortunately the damage was contained within the switchboard. Even so, the costs incurred by the Museum in 24 hours of downtime were significant, however JNJ’s quick and effective response was commended by the Museum and minimised MV’s losses from the event.